Curse

Will Riker · Mar 11, 2006, 05:28 PM // 17:28

I kept checking the EB games website waiting for the CE to pop up. When it finally did, which I think was late Wednesday or Thursday, I went to my local EB store and preordered the CE. The guy put my info in, I put $20 down, and then he handed me my reciept and said have a nice day. Of course I said what about the preorder pack? His response was "Oh yeah were outta them. I think they were just for the first few people who preordered. I don't think anymore are coming in, but if they do we will do down our list and call people until their gone again."

This was somewhat alarming to me. Here I waited for the CE to release and am penalized for doing so? If anyone should get the preorder pack it's the CE people. Someone please tell me more are coming so that us CE people will be able to get them too.

crimsonfilms · Mar 11, 2006, 05:31 PM // 17:31

wtf?

You ordered the CE and NOT the preorder.

You don't make any sense.

Will Riker · Mar 11, 2006, 05:38 PM // 17:38

What do you mean I make no sense? I went to EB and said I want to PREORDER the Guild Wars Factions CE and that is what my reciept says. Does that not entitle me to the preorder pack?

SilentAssassin · Mar 11, 2006, 05:46 PM // 17:46

if you preorder CE, you get the preorder box...

fiery · Mar 11, 2006, 06:00 PM // 18:00

LOL did the same thing deposited 25 bucks, Ebgames don't think they getting the CE or the pre-order, o wells now. I think I can live without divine aura.

vinegrower · Mar 11, 2006, 06:41 PM // 18:41

Quote:

Originally Posted by fiery

LOL did the same thing deposited 25 bucks, Ebgames don't think they getting the CE or the pre-order, o wells now. I think I can live without divine aura.

you dont get a divine aura with Factions. You get a special emote with backup dancers.

Eugaet · Mar 11, 2006, 06:52 PM // 18:52

Depends on the retailer. Technically, purchasing the Pre-Order Kit and the act of placing a pre-order (Standard or CE) are two different and distinct actions. Some retailers are bundling this as a pre-order package, some not.

I've been purchasing at Best Buy (who I hate, but they tend to get the GW stuff the earliest). I purchased the Pre-Order Kit for $10 the day it was available. This does not mean that I have placed a pre-order for anything...just that I've purchased the Pre-Order Kit. My name is not on any reserve list.

Purchasing the Pre-Order Kit does not mean that you have pre-ordered GW:F. Pre-ordering GW:F does not mean that you have also purchased the Pre-Order Kit.

The Pre-Order Kit is in limited quantities. Should've picked one up when you had (well, if you had) the chance.

Will Riker · Mar 11, 2006, 07:06 PM // 19:06

Quote:

Originally Posted by Eugaet

Depends on the retailer. Technically, purchasing the Pre-Order Kit and the act of placing a pre-order (Standard or CE) are two different and distinct actions. Some retailers are bundling this as a pre-order package, some not.

I've been purchasing at Best Buy (who I hate, but they tend to get the GW stuff the earliest). I purchased the Pre-Order Kit for $10 the day it was available. This does not mean that I have placed a pre-order for anything...just that I've purchased the Pre-Order Kit. My name is not on any reserve list.

Purchasing the Pre-Order Kit does not mean that you have pre-ordered GW:F. Pre-ordering GW:F does not mean that you have also purchased the Pre-Order Kit.

The Pre-Order Kit is in limited quantities. Should've picked one up when you had (well, if you had) the chance.

It is supposed to be a bundle. Yes I think some places are selling the preorder pack as something seperate but it is NOT supposed to be that way. If you read through some of the posts in the merged Factions questions thread there is on person who posted a response from Gaile Gray that said ArenaNet is eating the cost of the preorder pack and it is supposed to be free. It comes for free to you when you preorder, at least that is the way ArenaNet meant for it to be.

As for preordering sooner, I couldn't. For those unaware, you could not preorder the CE until about March 8 or 9. It just wasn't possible, it wasn't in any stores computers yet. Some people were able to preorder the regular and the store said they would switch over their order to the CE when it became available to preorder. This though is risky because yeah you get the preorder pack, but if they don't switch your order over then you don't have a CE waiting for you on pickup day.

I can understand them doing limited quantities and all but to me it is unfair that the preorder packs are gone by the time the CE becomes available to preorder. There should have been at least enough quantities for the CE people to be able to get the preorder packs for a few days. Now even if another batch came in, they would call people on their preorder list, so if there are still more regular Factions preorders ahead of my CE order, then I still won't get it. And then how would EB know who got a preorder pack and who didn't. They might have recorded that down, but then again maybe not. It's pretty much a no win situation for CE people unless the preorder items are added to first shipment of the CE which of course would mainly be going to preorder CE people.

Eugaet · Mar 11, 2006, 07:24 PM // 19:24

Quote:

Originally Posted by Will Riker

It is supposed to be a bundle.

Actually, I was surprised to see them bundled this year. That is not how it was done for Prophecies...at least not with B&M retailers...online retailers may have been a different story. In any case, bundling was the exception rather than the rule for Prophecies. From what I've seen, this Pre-Order Kit is exactly the same deal as last year.

The Pre-Order Kit is only free for me if I remember to take my Pre-Order Kit receipt in when I pick up Factions. Otherwise, I've burned $10.

ANet never stated that everyone who pre-orders Factions would get a Pre-Order Kit. The bundle is the exception, not the rule. As the Pre-Order Kits sell out, retailers will stop offering any bundle packages that they (the retailer) have decided to offer. The bundle is a retailer offer, not an ANet offer.

Quote:

Originally Posted by Will Riker

As for preordering sooner, I couldn't. For those unaware, you could not preorder the CE until about March 8 or 9. It just wasn't possible, it wasn't in any stores computers yet.

I am aware and am planning on pre-ordering the CE myself. We're not talking about pre-ordering the CE sooner, obviously you couldn't. That doesn't mean you couldn't have gotten a Pre-Order Kit when they were released and before the window of opportunity closed. They were available as a separate purchase at most retailers (although it seems the retailers aren't quite as knowledgable about it this year as last...).

My suggestion would be to see if any of the other retailers has a Pre-Order Kit available, see if you can cancel your pre-order with your current retailer, and switch to the other retailer. I'm not sure, but I got the idea that there wouldn't be any more Pre-Order Kits shipped.

Frost1069 · Mar 11, 2006, 07:36 PM // 19:36

well i juss bought the pre-order package from amazon(i didn't pre-order the game from amazon...i bought the pre-order package) for $1 and free shipping on the 7th and it just came in today.....WOOT!!!!....so i recommend if ur looking for a pre-order package check out amazon cuz the're selling it for $1 and u dont have to pre-ordfer the game to get it

Feminist Terrorist · Mar 11, 2006, 09:04 PM // 21:04

Frost, shhhhh! Don't tell them that or there won't be any left for me. lol

CleverLoginName · Mar 11, 2006, 09:18 PM // 21:18

I just got back from EB, i tried to preorder the CE and he said all they had was the standard.

WasAGuest · Mar 11, 2006, 10:54 PM // 22:54

I pre-ordered mine back in Feburary. I was told, to just call and alter my order to the CE or come in when they had the pre-order boxes in. I did just that. Have pre-order box in hand now and receipt for CE.

Gamestop was where I went.

Glob of Noobloplasm · Mar 11, 2006, 11:26 PM // 23:26

Quote:

Originally Posted by WasAGuest

I pre-ordered mine back in Feburary. I was told, to just call and alter my order to the CE or come in when they had the pre-order boxes in. I did just that. Have pre-order box in hand now and receipt for CE.

Gamestop was where I went.

And what state is this in? The gamestop in my area (Ohio) still hasnt gotten the pre-order kit in. WTF.

Obheron · Mar 11, 2006, 11:42 PM // 23:42

The Pre-Order package, as I understand it, is not intended to give you a pre-order of the game. That is something certain retailers are choosing to do with the package.

I picked up my Pre-Order Packages today at Bestbuy. This does not mean they put my name on a list and reserve a copy of the game for me. It simply means that I can return to Bestbuy with my receipt for the $10 I paid for each of the packages, and I will get $10 off the Factions Game (either the Standard or CE package).

The pre-order of the game and the pre-order package is confusing. Like someone said in an above post, Anet is eating the cost of the packages (they should be free). Business charge you either $5 or $10 for them so that you will return to their store when the game is released (giving you the $5 or $10 off the retail game). They are assuring your business by doing this.

They could jsut say, hey we have this box of pre-order packages that are free, so jsut give them out to people when they ask, and if they come back and buy the game from us great! But this isn't exactly a good business technique!

Obh

INFPGeek · Mar 11, 2006, 11:45 PM // 23:45

The answer to some of these questions can be found in the sticky further up in the factions forum here. (Guild Wars Factions Pre-Orders

ev Response)

In particular:

Quote:

Neither NCsoft or ArenaNet is mailing out pre-order packages! The fact is, retailers who are offering the pre-order package will be receiving them any day now. We anticipate that stores will have them between March 7th and 10th, and as you have seen, a few stores have them already.

It's possible that some stores are not offering the pre-order package, but only the ability to preorder the game, meaning there are not bonuses except the convenience of having a copy of Factions reserved for you (and possibly shipped out quickly upon release). Do understand that if you preorder from a company that isn't offering the pre-order package, we are not able to provide you with that package.

Getting the pre-order pack is between the customer and the retailer. You can go to a store and pick up the pre-order package at the time you place your deposit, and whatever you pay is supposed to be applied to the cost of the game at release. You may have already pre-ordered from your favourite retailer, in which case, when that store gets the pre-order packages, you can take your receipt to the store and request your copy of the pre-order pack, and most stores are happy to give you one. And you can pre-order online, and some vendors will send you the pre-order package now, and then ship the game when it comes out later. Lastly, I've heard of a few stores that don't want to mail the pre-order package but will give you the access key for the event. (Frankly this last one makes me nervous because the same key could be given more than once, since you're not seeing a sealed box in your hands. I have heard that with some stories it has worked, though. It depends on the reliability of the retailer, and I'm sure the vast majority are extremely honest and careful about the process. I hate to see anyone missing the cool pre-order box and contents, though. It's really neat looking!)

I've mentioned before, but it bears repeating: Stores do not pay for the pre-order. The cost of the pre-order is borne entirely by NCsoft. This means a couple of things: The full amount of your deposit is expected to be applied to the cost of the game. If you pay $10, then you get the game for $10 less, come release day. I heard of a store that was actually selling the pre-order without applying the price to the cost of Guild Wars. If you know of such an instance, let us know, because that's not the way it's supposed to work. Now of course they can have a price sticker on the box, but make sure you are in the books or on the order log or in their computer as having made a deposit with the amount you are charged for the pre-order. That means a net cost to you of $0 for the pre-order, or you can figure the pre-order cost you $X, but the game cost you -$X because of the deposit.

Therefore:
A) If you pre-book from one of the retailers who are offering the pre-book kit (most likely limited to the ones here) SHOULD have em available while supplies last. Since the way to divvy them up is left to the retailers, you will (unfortunately) have to fight with where you reserve it at for your copy of the kit (regardless of CE or standard)

B) If you "bought" the kit. Keep your receipt from that. According to the afforementioned quote, whatever you paid for the kit is your deposit for GWF... so be sure to bring your receipt (and possibly NCSoft's customer service phone number). ///// The best buy where I "bought" my pre-book from was pretty clueless... so I will be sure to remember my receipt, probably a copy of the above, and a copy of the cover art out of the pre-book kit that states "PRE-ORDER" to be sure they take it off. If not, I will go to customer service and make a stink til they do. ///

Glob of Noobloplasm · Mar 12, 2006, 02:34 AM // 02:34

So youre saying the pre-order pack isnt actually the game? And you have to return to the store after it hits the shelves and actually purchase the game before you can play it? And the key that came with the pre-order package is only for the sole purpous of giving you the 2 items on the account it is active on? So how exactly would you participate 24 hours early if you cant buy the game until the servers go live?

WasAGuest · Mar 12, 2006, 02:44 AM // 02:44

Quote:

Originally Posted by Glob of Noobloplasm

And what state is this in? The gamestop in my area (Ohio) still hasnt gotten the pre-order kit in. WTF.

Missouri - you should have. They (Gamestop) called me and told me it was in. Call and bug em till they cough it up.

The "pack" I got, has the keys needed for pre-order items. There is a cd with it, but it's just candy really. No game files on it at all. Candy, being wallpaper, music some videos, art work... umm, there's a lore book as well and a nearly useless reference card (might be useful to new players).

I also understand that our 24hour head start will be done like this (wish I could find where I saw it again - I'll keep looking and link): We reg the pre-order key and begin play 24 hours early. Status is saved. Game goes on sale the next day, we go to store, pick up copy and reg full game key. Now, we are able to continue with the characters we started during the 24hour jump start.

I'll go look for that 24hour jump link now.

Found it: It's at Guildwars.com under factions faq: but here's the quote and where I got the "info" I posted:

"How long will Early Access last?

Early Access will extend 48 hours. It will begin 24 hours before the game servers go live, and it will extend one day into the live release. This will allow players to pick up their copy of the game and jump right back into the game." - from Guildwars.com Factions FAQ

Glob of Noobloplasm · Mar 12, 2006, 02:55 AM // 02:55

So you say the gamestop here should have it? Thats funny, I have called them every day and asked them and they say its been shipped but they havent got it yet, Im going in there tomorrow and laying down the recite and we will have words.

WasAGuest · Mar 12, 2006, 03:01 AM // 03:01

Quote:

Originally Posted by Glob of Noobloplasm

So you say the gamestop here should have it? Thats funny, I have called them every day and asked them and they say its been shipped but they havent got it yet, Im going in there tomorrow and laying down the recite and we will have words.

lol - I can't see why we have it here, and you don't there. Sounds like a lazy employee who doesn't want to walk to the back.

It should have (at least mine does) an Assassin on the front and it's tagged at the top saying "Pre-Order Only Full Version of Game Not Included"

Good luck

I also just read another post saying that some stores are bundling the pre-order kit and the pre-order of the game together. I am guessing that is what Gamestop did here, as I pre-ordered Factions CE and they called me saying the pre-order box was in. You may have to ask specifically for the pre-order (maybe they will get the word "beta") kit.